Join us as a DevOps Engineer, where you'll be instrumental in scaling and optimizing the infrastructure powering our unified customer experience management platform. This mid-level onsite role offers direct impact on critical systems supporting global enterprise clients, ensuring high performance, availability, and security.
Design, implement, and maintain highly available and scalable infrastructure on AWS.
Automate system deployments, configurations, and operational tasks using Ansible and robust scripting.
Manage, monitor, and troubleshoot Kubernetes clusters supporting containerized applications.
Collaborate with engineering teams to integrate new services and optimize existing ones within our CI/CD pipelines.
Monitor system performance, proactively identify bottlenecks, and resolve complex infrastructure issues.
Implement and enforce security best practices across all cloud resources and services.
3+ years of professional experience in a DevOps, Site Reliability, or Infrastructure Engineering role.
Deep proficiency with Linux operating systems.
Strong practical experience with AWS services, including EC2, S3, RDS, VPC, and EKS.
Demonstrated expertise in managing and troubleshooting Kubernetes environments.
Proven ability to develop and maintain infrastructure automation using Ansible.
Solid scripting skills in Python or Bash for system automation and tool development.
Experience building and maintaining CI/CD pipelines.
Understanding of networking, security, and storage concepts in a cloud-native architecture.
Experience with other infrastructure-as-code tools like Terraform or CloudFormation.
Familiarity with monitoring and logging solutions such as Prometheus, Grafana, or ELK stack.
Background in large-scale distributed systems.
Relevant AWS certifications (e.g., Solutions Architect Associate, DevOps Engineer Professional).
Opportunity to contribute to a market-leading AI-powered unified CXM platform.
Work alongside experienced and talented infrastructure engineers.
Direct influence on the scalability and reliability of systems used by global brands.
Competitive compensation package and comprehensive benefits.
Structured opportunities for professional growth and skill development.
A collaborative, onsite work environment fostering strong team cohesion.