Coordinates patient care and clinical operations for a U.S.-based cardiology team, with a focus on communication, documentation, and workflow support.
Sector
Healthcare — Cardiology / Care Coordination
Reports to
Clinical Lead / Provider Team
Type
Full-time
Hours
U.S. business hours (CST)
Rate
USD 5–6 per hour
Location
Remote
Tools
EMR/EHR systems, remote patient monitoring platforms
Our client is seeking a Cardiology Patient Navigator (Coordinator) to support a busy cardiology care team. The role centers on patient communication, scheduling, care coordination, and clinical documentation. The ideal candidate brings a clinical background, experience in telephonic or remote care settings, and comfort managing a high-volume patient caseload across multiple priorities.
Cardiology-specific experience is preferred but not required. Candidates with strong backgrounds in care coordination, care management, med-surg, ICU, cardiac step-down, CCU, or home health will be competitive. What matters most is clinical credibility, strong communication, and the ability to keep patients connected to their care plan.
Patient Communication & Scheduling
Manage patient scheduling, reminders, and follow-up workflows in EMR/EHR systems
Conduct telephonic or remote patient outreach to reinforce care instructions and coordinate next steps
Support patients navigating cardiology care pathways, including CHF management protocols
Care Coordination
Track testing schedules, follow-up appointments, and remote patient monitoring workflows
Coordinate with the clinical team to ensure continuity of care across a caseload of 150+ patients
Escalate clinical concerns to the appropriate provider within scope (no diagnosing or prescribing)
Documentation & Compliance
Maintain accurate and timely clinical documentation in EMR/EHR systems
Ensure all patient interactions and records meet HIPAA compliance standards
Support billing documentation and insurance coordination as needed
This role is a strong fit for someone who is patient-first, organized under pressure, and genuinely comfortable on the phone. The right candidate thrives in a high-volume, remote environment where they are managing many moving pieces at once and doing so with warmth and clinical precision.
Friendly, collaborative, and outcomes-focused
Comfortable balancing 150+ patients across multiple priorities simultaneously
Self-directed in a remote setting with evolving processes
Proactive communicator with providers and patients alike
Confident adapting to new systems, tools, and workflows in a growing environment
Required
Clinical healthcare background: CNA, MA, RN, or equivalent credential
3+ years of experience in healthcare, telehealth, or medical office settings
Experience in care coordination or care management, preferably in telephonic or remote settings
B2+ English proficiency | B2+ Spanish proficiency (bilingual required)
Experience using EMR/EHR systems
Strong patient-centered communication skills
Ability to work U.S. business hours (CT)
Strong written and verbal English communication; assessed at screening
Preferred
Experience in cardiology, med-surg, ICU, cardiac step-down, CCU, or home health settings
Outpatient cardiology, home health, or telemedicine experience
Remote patient monitoring exposure
Medical billing or prior authorization knowledge
Prior experience working as a contractor or in startup/evolving environments